Volunteer manager

About the role

Around 300 volunteers cook, tutor, drive, sort donations, and marshal events for us. You make sure each of them has a clear role, the right training, and someone to call. You also hold the volunteer safeguarding records.

You report to the operations director and manage two part-time volunteer coordinators.

What you will do

• Write volunteer role descriptions with each program team and advertise them
• Run monthly induction evenings and the training calendar
• Make sure every volunteer has the checks their role needs, and keep the records
• Plan rotas with team leads for the kitchen, the reading club, and the shelter
• Thank volunteers well: the annual volunteer evening, certificates, and references

What you will bring

• Experience managing volunteers or a team of staff
• Good organization, and comfort with a database or rota tool
• Knowledge of safeguarding, or willingness to train in it in your first month
• A calm, friendly way with people from every background

What we offer

• The salary shown on this page, pro rata for 30 hours a week
• 25 days of holiday plus public holidays, pro rata
• Paid safeguarding and first aid training
• Regular supervision with the operations director

How to apply

Send your CV and a cover letter of no more than two pages that shows how you meet the points under “What you will bring”. Put the job reference in the subject line. We reply to every applicant within ten working days of the closing date.